Transportation Services

Transportation Services Provide Access for Individuals with Disabilities in Maryland

Unified Community Connections believes that, in order to achieve independence, productivity and full citizenship, individuals must have access to their community and its resources. Therefore, Unified Community Connections provides transportation services to individuals via a fleet of lift-equipped buses and vans that transport them to day programs, places of employment, medical appointments, recreational outings and local community sites.

For more information about our transportation services, call 410-513-8900.

Title VI Policy

The services and facilities of Unified Community Connections, Inc. are operated on a non-discriminatory basis.  They are subject to the provisions of Title VI of the 1964 Civil Rights Act, Section 504 of the Rehabilitation Act of 1973, the Age Discrimination Act of 1975 and the Hill Burton Act.

Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color, or national origin in programs and activities receiving Federal financial assistance. Specifically, Title VI provides that “no person in the United States shall, on the ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance” (42 U.S.C. Section 2000d).

Unified Community Connections, Inc. is committed to ensuring that no person is excluded from participation in, or denied the benefits of its transportation services on the basis of race, color, or national origin, as protected by Title VI in Federal Transit Administration (FTA) Circular 4702.1B. If you feel you are being denied participation in or being denied benefits of the transit services provided by Unified Community Connections, Inc., or otherwise being discriminated against because of your race, color, national origin, gender, age, or disability, our contact information is:

Name: Sandra Miles

Title:  Regional Program Specialist
Agency Name:  Unified Community Connections, Inc.
Address:118 East Oak Ridge Drive, Suite 2000
City, State, Zip Code: Hagerstown, MD 21740
Telephone Number: 301.790.1493
Email address:smiles@unified.org

Any individual may exercise his or her right to file a complaint with Unified Community Connections, Inc., if that individual believes that he or she has been subjected to unequal treatment or discrimination in the receipt of benefits or services.  We will report the complaint to MTA within three business days (per MTA requirements) and make a concerted effort to resolve complaints locally, using the agency’s Nondiscrimination Complaint Procedure.  All Title VI complaints and their resolutions will be logged and reported annually  (in addition to immediately) to MTA.   A person may also file a complaint directly with the Federal Transit Administration, Office of Civil Rights, Attention:  Title VI Program Coordinator, East Building, 5th floor – TCR, 1200 New Jersey Avenue SE, Washington DC 20590.